Business Process Architect
Sydney Water is on a journey to put the customer at the heart of asset management. To support this transformation, the right Business Architecture approach can add real value.
This session discusses how Australia’s largest water utility is maturing its Business Architecture understanding to bring programs and people together to deliver a new operating model. This step change enabled Sydney Water to manage risks in a planned way for treatment assets worth over $6 billion.
- Understand how to mature Business Architecture to bring programs and people together to deliver a new operating model
- Learn about how a Business Architecture approach, focusing on visibility, consistency and progress, successfully introduced a first business process management software (BPMS) deployment
- Discuss how Sydney Water put the customer at the focus of the organisaton to deliver real value through their new operating model and business architecture