Resource Library | OPEX Week: Business Transformation Summit Australia and New Zealand

Download the Business Development Pack for OPEX Week: Business Transformation Summit ANZ to see how you can get involved, meet and interact with top business transformation leaders!

Organisations invest a lot of time and effort in mapping business processes, however rarely is process analysis approached with the same rigor.Optimum business improvement is a product of process analysis, not of process mapping alone.Download this eBook from PRIME BPM to learn the 10 key analytical techniques to achieve all...

Learn about these Top 15 process attributes that will help you undertake proper and accurate process analysis to identify inefficiencies. To learn more about PRIME BPM, click here

Being agile will help you respond swiftly to global political and economical changes, where being productive will make you profitable and efficient while addressing these changes.Learn how to be productive and agile to beat the competition and drive the customer and employee satisfaction in this eBook from PRIME BPM. To...

What strategies can organisations use to alter and transform processes to better support the end goal of delivering an excellent customer experience?To answer this question, the PEX Network recently caught up with five key influencers in process innovation to find out the strategies they are each using to embed customer...

Download the highest rate presentations from OPEX Week Australia 2022 - Featuring insights from Graham Christie and Sarah Coughlin .Gain valuable insights on: The keys to successful world-class transformation in today's challenging environmentThe changing landscape of business transformation with confidenceAmbitious change agenda using proven leading practicesOptimizing your organizational structure for...

Crucial to any operational transformation  is a balance between processes that bring efficiency and the people that enable them. So then, the question on every CEO’s lips in today’s digital age – what is more important - people, or process?Should we be more focused on the ‘right’ talent acquisition and...

A PEX Network Exclusive Interview with Penny Cortez, Director, Cultural Transformation and Change Management, Chevron UpstreamPenny Cortez, Director, Cultural Transformation and Change Management at Chevron Upstream and key speaker at OPEX Week Australia,  led the cultural transformation effort for one of Chevron’s largest business units in Africa. In this interview...

With hybrid work models becoming a permanent fixture in business today, organizations require a complete shift in focus around process optimization and employee engagement. The PEX Report 2022 showcases the results of our annual global-state-of-the-industry survey, which informs us on current process challenges, priorities and investments over the next 12...

Open Orbit is Expertise Automation technology for business process improvement in enterprises. It is like a “GPS” for process efficiency, guiding users from problem to remedy. Welcome to our white paper series containing actionable insights for running better business processes

Strategy execution very often fails because of alignment problems. If the strategic vision is not translated into an operating model and a way of working, executive managers have a hard time defining concrete targets for their managers and KPIs to measure their success.Download this exclusive report to explore; Why strategy...

The concept of operational excellence, and an understanding of its transformative powers, is not new to Australian businesses though. For decades, operational excellence has been recognised as a key way to lower costs, increase efficiency and improve customer satisfaction. But in 2019, the rapid pace of change, evolving customer expectations...

Ahead of OPEX Week Australia we take a look at some of the best content pieces from our sister events around the globe. Sharing insights from Europe, the UK, Canada and the USA, this content wrap report aims to give you insights into the operational excellence best practice strategies from...

For the 4th year running, we surveyed business improvement professionals from a cross-section of industries across Australia and New Zealand, to uncover the major challenges, trends and opportunities for productivity gains in Australian business improvement and Operational Excellence now and in the coming months.This report explores three main drivers influencing...

We recently spoke with Natalie Gillam, GM of Business Transformation and Technology, Nextt Group, to understand more about leading and executing a business and digital transformation strategy. Get your copy of the interview to explore: Nextt Group’s digital transformation initiatives Challenges faced during implementation Effective ways to drive continuous improvement...

In this interview from OPEX Week Australia 2017, Michelle Lue-Reid, Former General Manager, Run Enterprise Services at the Commonwealth Bank explores how organisations can shift from an efficiency and cost reduction mindset to align process with business strategy.

Ahead of OPEX Week Australia 2019 we chat with Prakhar Mehrotra, Senior Director of Machine Learning at Walmart, USA. Prakhar, who was previously Head of Data Science at Uber as well as Senior Data Scientist at Twitter, explores how Walmart is harnessing AI and data analytics to drive profits and...

In this interview, Ana Marinkovic, Former Head of Transformation at ANZ and current Chief Operating Officer of Opteon shares the steps she had taken to implement this revolutionary agile model and the benefits that it needs to bring to the business.  

In this case study, Steven Issa, Head of Operations at Service NSW shares the digital and cultural transformation required to implement a new operating model and how data can be harnessed to drive operational excellence for both the business and customer.

In this interview by Open Orbit, Ben Tabell, CIO at HSBC explores the organisation's OPEX journey to date and the core areas they will be focusing on in the coming months to further drive agility, efficiency and customer-centric transformation.

In this video interview Michelle Lue-Reid, Former General Manager, Run Enterprise Services at the Commonwealth Bank explores how organisations can shift from an efficiency and cost reduction mindset to align process with business strategy.