Transitioning IT to a Maintenance Organisation to reduce technology downtime on Operational Technology

Transitioning IT to a Maintenance Organisation to reduce technology downtime on Operational Technology
BHP Billiton has transformed its entire vertical structure to become horizontally aligned to support business processes, like fleet management, business analytics, etc. Having mastered Six Sigma, 30 teams are now using level 1-4 performance boards, with a COE in the centre of the structure.
In this presentation from OPEX Week 2017,  Brendan McCarthy, Head of Production Systems Operations, BHP Billiton, explores:
  • Using SAP Work management for planning integration for Operational Technology
  • Focusing on Data Integrity at the source
  • Use of Performance boards to drive continuous improvement and prioritisation
  • Implement process health monitoring to reduce the MTBF (Mean time between Failure)
  • Implement 24/7 process centric capable teams to reduce MTTR (Mean time to Resolution)

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