Operational Excellence in 2018: Australian State of the Industry Report - Focusing on people, process and technology to drive business excellence
For the 5th year running, we surveyed over 50 business improvement professionals from a cross-section of industries across Australia ahead of the 14th Annual Operational Excellence Week 2018, to uncover the major challenges, trends and opportunities for productivity gains in Australian business improvement now and in the coming months.
This report, sponsored by Open Orbit, explores three main drivers influencing the way Australian businesses are approaching OPEX, including:
- Changing customer priorities and behaviour
- Empowering people and building leadership to drive change
- Enhancing process excellence through tech applications
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