Innovating in an era of change: taking operational excellence to the next level in 2017 and beyond

Innovating in an era of change: taking operational excellence to the next level in 2017 and beyond
For the 4th year running, we surveyed business improvement professionals from a cross-section of industries across Australia and New Zealand, to uncover the major challenges, trends and opportunities for productivity gains in Australian business improvement and Operational Excellence now and in the coming months.
This report explores three main drivers influencing the way businesses are approaching OPEX in A/NZ, including:
  • The Customer
  • Technology
  • Innovation

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