5 Crucial Factors for Aligning People and Process during Global Change

A PEX Network Exclusive Interview with Penny Cortez, Director, Cultural Transformation and Change Management, Chevron Upstream

Penny Cortez, Director, Cultural Transformation and Change Management at Chevron Upstream and key speaker at OPEX Week Australia,  led the cultural transformation effort for one of Chevron’s largest business units in Africa. In this interview she speaks to Andrea Charles, Senior Editor for the PEX Network about transforming global businesses through cultural change and the impact this is having on operational efficiency. Cortez also shares her top tip for effectively leveraging the power of culture to achieve more sustainable transformations and five opportunities for improvement to better align people and process.