Agility, Transformation and Customer Centricity:
Accelerate Business Excellence Through People, Process and Technology For World-Class Capability
What is OPEX Week?
OPEX Week is one of Australia’s largest operational excellence events, where decision makers from across the country discuss new strategies and challenges surrounding OPEX and ways to improve frontline and business performance!
In an increasingly competitive marketplace full of disruptive challenges and digital innovations, it’s more important now than ever before for businesses to focus on operational excellence.
With 53% of businesses recognising change management as a key priority, and 45% of paid activities able to be automated in 2019, new ways of working will be integral to your role in the near future.
OPEX Week 2019 looks at ways business leaders can improve change and operational excellence programs. With customers demanding faster, better and cheaper services, it remains important to transform operating models for world class capability.
With the basis of operational excellence built on teams working on problems and opportunities that are aligned with organisational strategies, OPEX Week 2019 is relevant to all businesses looking to improve operational capabilities.
I look forward to seeing you in Sydney in July as we delve into ways your company can improve its Operational Excellence model!
Industry Leading Streams
Operational Excellence Event in the World
New Case Studies. Real Challenges. First Class Projects
Brand new case studies on continuous improvement models and approaches by Kellogg's and Optus
6 new streams on topics such as data analytics, change management and customer centricity, including how to achieve end-to-end process efficiency, best practice and lessons learned
Several case studies on transformation with the aid of tech and aligning process improvements and technical enhancement
7 case studies dedicated to culture and change and sustainably transforming a business with specific approaches and outcomes
A workshop specifically on transforming the traditional operating model to an agile model for world class business capability from Kia Motors
A look into how ING changes their processes for Operational Excellence, drawing on inspiration from international leaders
6 major topic areas and streams - culture, processes and transformation
Renewed focus on connecting your capability to improve operational processes and delight customers, plus technical strategy for the future of OPEX
See what our past attendees thought!
“It is a “must not be missed” event. Incredibly valuable insights and networking experience.”
“The opportunity of networking and the quality of speakers outstanding.”
“Overall experience was fantastic and a it was a great opportunity to learn and network with people from different domains and industries.”
Chief Operating Officer
Arthur J Gallagher
Head of Business Development Operations & Strategic Projects
King & Wood Mallesons
Head of Operational Excellence Pacific Zone
Executive Director, Future Network Operations
Group Head of Process Excellence
Regional Managing Director
Group Transformation Manager
General Manager of Operational Excellence